About us                                                                                                                                                                       Intimo Cristina wants completely satisfy your demands. If you have comments or suggestion to give us, send us an e-mailto: INFO@INTIMOCRISTINA.BIZ

To make a purchase                                                                                                                                                          To make a purchase could not be simpler. Leaf through our catalogue, click on the images of articles of Your interest, examined the details and, if you decide to acquire, after to have selected the colour and the size, insert them in the undercarriage of the expense clicking on the push-button "ACQUISTA". If, after to have selected the colour and the size, you observe a page with: "ATTENTION! DEMANDED ARTICLE ISN’T AVAILABLE IN COMBINATION SIZE/COLOUR THAT YOU HAVE CHOSEN, YOU HAVE TO SELECT A DIFFERENT SIZE OR A VARIOUS COLOUR AND TRY AGAIN" it means that article is not available in that determined colour or size therefore it is necessary to select one various color or size. Once you have finished the selection of articles, click on " GO TO THE CASE – RECORDED CUSTOMERS”, if you have already made purchases on our portale; on the contrary, you have to click on " GO TO THE CASE – NOT RECORDED CUSTOMERS"; you have to insert your data, check if they are precise and confirm, clicking on the push-button " THE DATA ARE CORRECT ". Now, you must only select the type of preferred payment between Credit card, Paypal, discount or mark and click on "INVIA". If you have chosen credit card payment, you have to follow the simple video instructions. REMEMBER: If your expense is equal or it overcomes 120 euros, THERE AREN’T ANY SHIPPING COSTS! For your discretion, all the orders are sent to you with anonymous package without our logo.

Shipping Costs                                                                                                                                                           ITALY - euro 6,50 (shipping costs are fixed and it doesn’t vary for the number of made orders), FREE TRANSPORT if the expense is equal or it overcomes 120 euros. There is NO minimum cost for the escapism of order. N.B: The tidy goods is delivered with express courier SDA, it is very important to indicate an address where a person is available to withdraw the products, to avoid that the order lathes behind.

Prospect of the Shipping                                                                                                                                                  If products that you have chosen are available on the website , your order will immediately send. Our shippings come with express courier SDA, it guarantees the delivery in 24/48 hours in Italy, included islands; it couldn’t be so in the transport to some small localities directly indicated on the SDA website. If one or more articles, that you have ordered, won’t immediately be available, the available ones will immediately be sent (in mark or with credit card) and the other products will be sent subsequently- we will pay shipping costs- (after that we will have supplied to order lacking pieces). In the case of payment in mark, the total cost of the order will have to be paid at the arrival of the first part of the order (to avoid useless costs). If you pay in mark, there will be an price increase of 5euros. If you decide to receive the order all together, please you must communicate it with an e-mail to info@intimocristina.biz.

Given Back Orders    -                                                                                                                                                       If your article isn’t available, we order it for you. You can always delete your order, if you prefer not to wait for.

Costs of Taxation -                                                                                                                                                        The prices of all our articles are with IVA, excluded transport expenses. No other cost.

Emergency Credit Card                                                                                                                                                We don’t know any documented case of swindle with credit card in our internet system. All the numbers of credit card are codified in the software, when the order is confirmed, using 128 bit encryption. Your codes won’t be withheld in our website.

Guarantee  -                                                                                                                                                                    Like the law in the art.185 of Dgls 22/05/1999, in every moment within 10days that you made a purchase, you will be able to give back the products, obtaining the total reimbursement of expenses sending a recorded delivery letter with warning of reception to: Intimo Cristina, Via Luigi Cenami, 547 - 55054 - Massarosa (LU) . We only ask you to give back goods as you have exactly received: not used or worn and without any damages. Our staff checks all the articles to send, so if you find a damage, contact us immediately, we will replace you the product without additional cost.