F.a.q. Frequent Questions

Advantages of the recording ^Top

Advantages of the recording Spending only some minutes of your time, you will have many advantages becoming a recorded customer of Intimo Cristina! We use a rigorous politics of secrecy to protect your personal informations.

It finalizes your orders with facility

When you record, you make a profile with all the necessary informations to your orders. The next time that you will make a purchase, you will not have need to write anything. You only have to insert the User Name and the Password, and to complete the purchase. You will be able save the address of invoicing and that one of delivery. You will be able to approach and to change every information of your Profile in every moment, included the User Name and the Password.

To be always updated

The recorded customers will periodically receive information about promotions and they will be the first people to know the market news.

To approach the information on your Profile.

When you approach to the website as recorded customers, you will be able to verify your made orders and its linefeed.

How can i find the articles on the website Intimo Cristina? ^Top

You can select a category from the menù on the left side of your desktop to watch the list of articles of your interest; you can also use the inner search engine on the website inserting in the space "find" some key words, (for ex. body) or the code of the article. Clicking on the name of the product or on the picture, you will approach to its details.

Must i confirm the order? ^Top

Is it possible to cancel an order? ^Top

If your order hasn’t been still escaped, you can cancel it, sending an e-mail with the indication of the order number, you can find it in the e-mail sent with the order. In this way, nothing will deliver you and you will pay no amount.

How are shipping costs calculated? ^Top

There is fixed shipping costs on all the national territory of 6,50 euro. For shipping in mark a person has to pay 5,50 euro more. If your order is equal or it exceeds 120 euros, there aren’t any shipping. The free shipping is not previewed outside Italy. Shipping costs are calculated by the system in automaticway, it is possible to control it before confirming the order.

Can i buy on your virtual shop with credit card? ^Top

Our system accepts the payments with the following credit cards: Visa, Mastercard, Postepay. It is possible to pay with the paypal system. If you are titular of AMERICA EXPRESS credit card, you can pay selecting the method "paypal" that accepts all the credit cards.

Is it sure to buy with credit card? ^Top

The purchase with credit card is sure. The safty of the transactions is guaranteed by the use of a system of cryptography of data (SSL), and by the use of directed, protect connections and certifys with the banking circuit of Banc Sella.

Is it possible to deliver the package to a different address from the shopkeeper? ^Top

Yes, it is possible, it is sufficient to complete the the form specifying in the space, data of the adressee.